Tenants are required to have the utilities put into their name for the entire term of the lease. Please
make sure all utilities are connected from the date your lease begins to the date your lease terminates.
Are you relocating to the Wake County area of North Carolina? Moving to a new home can be stressful.
Where will the kids go to school? How can I get the utilities connected? Are there any interesting
places to visit? Listed below are answers to some of those questions. If you have any other questions,
contact us and we'll try to help.
How do I inform Henry Property Management of repairs that are needed?
Repairs are required to be communicated in writing either through the tenant portal or by email.
How do I know if Henry Property Management will be managing the property after I move in?
All properties that are part of the Leasing Assistance program will have a disclaimer at the bottom of
the ad on our website. “This property is owner managed. Henry Property Management will not be managing
this property after occupancy.”
If I apply for a property with Henry Property Management and I do not rent the property, can I move my application to another property with Henry Property Management?
Yes. Applications can be moved to another property in our inventory within 30 days of submitting the
application without having to pay another application fee.
What happens if I need to break my lease before the termination date?
If a Tenant needs to move out before the termination date of the lease, the Tenant remains responsible
for all rent, utilities and lawn care (if lawn care is required by the lease). Marketing the property
begins once we have received written notice of the intended vacancy date. Tenant’s cooperation will
expedite our ability to find a new Tenant. The current Tenant’s obligation will terminate when the
new lease begins.
When should I connect or disconnect my utilities?
Tenant understands that the Agent/Landlord does not guarantee active utility service at the time of a
Tenant’s occupancy. Tenant agrees to immediately establish utility service in their name from the
beginning date of the lease to the termination date of the lease. Tenants are responsible to pay
all costs of utility services unless the Lease explicitly states that a utility service is included
in the rent.
Who pays the HOA dues for the property?
The HOA fees are paid by the property owner.
With many of the properties, lawn maintenance is required by the tenant. What if I do not have the equipment to maintain the lawn?
There are several lawn care services in the area that will happily take care of your lawn on a regular
basis or just a one time service. Call us for referrals of lawn care companies.
Will my application be approved?
Henry Property Management can not make promises of application approval based on limited information. However, many of our tenants work from home, have pets, and do not have perfect credit scores. Each of us has our own unique circumstances and therefore, it is difficult to predict the outcome of your application without looking at the full picture.
We do not operate on a first-come, first-served selection process. It is not uncommon for us to receive multiple applications and the owner reserves the right to select the most qualified applicant without regard to the order it was received including offers of higher rent or quicker move-in dates.
Please remember that the application fee is nonrefundable and there are no exceptions to this policy .
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in whole or in part, unless prior writtern permission is provided by Henry Property Management,LLC
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